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 PBX
Cloud Plan Features
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Features |
Professional Plan |
Premium Plan |
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Multiple Auto Attendants |
$5.00/mo each Auto Attendant* |
Yes |
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Multiple Ring Groups |
$5.00/mo each Ring Group* |
Yes |
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Conference Bridges |
No |
Yes |
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Call Recording |
No |
Yes |
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Personal Call Logs |
No |
Yes |
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User Console |
No |
Yes |
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Follow Me |
Yes |
Yes |
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3 Way Conferencing |
Yes |
Yes |
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Paging |
Yes |
Yes |
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On Screen Dialer |
Yes |
Yes |
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Unlimited Calling |
Yes |
Yes |
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Barge |
No |
Yes |
|
Listen |
No |
Yes |
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Whisper |
No |
Yes |
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Web-Manager Desktop |
No |
Yes |
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Park |
$5 per park/mo |
Yes |
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Q Manager Desktop |
No |
Yes * |
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ACD Call Center |
No |
Yes*** |
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Advanced Reporting |
No |
Yes |
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Auto Call Recording |
No |
Yes** |
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Advanced Schedules |
No |
Yes |
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Emergency Alerts |
No |
Yes |
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Scheduled Announcements |
No |
Yes |
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Advanced Call Routing |
No |
Yes |
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Busy Lamps |
Yes |
Yes |
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Features Common to all Cloud Systems |
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Call Forwarding |
Message Waiting |
Outlook Contact Import |
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Caller ID |
Attended Transfer |
Custom Greetings |
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HD Voice |
Blind Transfer |
Custom Music/Message on Hold |
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Intercom |
E911 |
1 DID per Extension |
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Hold |
Missed Call log |
Overhead Paging Support |
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Voicemail to Email |
Dialed Call Log |
Branch Office |
*Rings groups and Automated
attendants are $5.00/mo each on a Professional Plan. One Q
Manager is included with a Premium Plan account -
additional licenses are $5.00
user/mo. ** Auto call recording is $50.00 per month for every 10
simultaneous calls recorded. Storage capacity is
limited to 1 gig and an external
FTP storage device is recommended for long call term storage. ACD***
Call Center features depend on call
velocity and outbound calling
minutes. Additional charges may apply to call centers using
more than 500 minutes per agent.
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